Success Stories

Andrew Dixon

Brilliant dentist
Excellent treatment with Andrew! Brilliant dentist.

Highly professional
As usual, my experience of my appointment with Mr Andrew Dixon was highly satisfactory. The process of his placing new bridges in the lower gum/jaw was meticulous, creative and thorough. He kept me informed throughout in his easy-going, supportive way, which is highly professional. This is the latest appointment during a lengthy course of complex treatment, throughout which I and my family have been well looked after. The friendliness of all the staff at the Whickham Dental Practice gives the place a good vibe.

Amazing dental practice
What an amazing dental practice and the warmth and care from all the staff make me feel so calm and appreciate all they do. Andrew Dixon is amazing and I feel lucky to have such a caring, professional dentist

Recommended
The Whickham Dental Practice is a supportive environment with sound professional values throughout the team. Patients seem to be treated with warmth and respect. These attributes no doubt stem from the principal, Mr Andrew Dixon, who communicates clearly and straightforwardly. He is meticulous and detailed in his work, which he carries out sympathetically. I`ve had quite a lot of contact with Mr Dixon and his team over some extensive and complex work this last year and I`d recommend Whickham Dental Practice on this basis.

Great

As always, my experience with Whickham Dental Practice was great. Always gentle and never rushed. I don’t have to worry about going to the dentist anymore. All the staff, from reception to treatment room are so friendly. Couldn’t rate Andrew Dixon any higher.

Total confidence in my dentist

Calm professional and highly skilled service from Andrew. Nothing is too much trouble and as someone who was terrified to even sit in a dentists waiting room I can’t believe how much I have changed. No nerves and total confidence in my dentist. The rest of the staff are also very friendly, knowledgeable and professional

Paul McGuirk

I registered with Whickham Dental Practice yesterday on recommendation by my daughter and son-in-law who are registered patients. I was extremely impressed by the reception staff who made the registration process very clear and simple. There was an appointment available for an initial assessment by dentist Paul who was extremely organised and professional as was his dental assistant Mary.

Whickham Dental Practice
I attended for a new patient review! Paul was incredibly informative. My little boy was booked for the following week but he also kindly squeezed him in. Very happy. Thank you.

Emergency appointment
Phoned up for an emergency appointment and got one the same afternoon. The staff are always so friendly and helpful. Paul the dentist took so much time and effort into finding out the problem and although he couldn’t fix it that day I was able to get an other appointment some after.

Repair of chipped tooth

Paul explained the treatment to me really well and reassured me throughout the procedure in a calm and friendly way. I was extremely pleased with the results which exceeded my expectations. You can’t see the chip at all and it was repaired quickly and painlessly.

Gentle and caring

Paul is so gentle and caring taking any anxiety away.

Robert Gair

‘Calm and gentle’ dentistry
Excellent treatment by Rob. Prepared existing teeth for crowns by fitting temporary ones, pending manufacture of the real crowns, having taken impressions and photographs. As usual, ‘calm and gentle’ dentistry in Whickham. Great work.

Recommend for nervous patients
I saw Robert Gair today. As ever, he is friendly, professional, informative and has a very kind manner. I would recommend him especially for nervous patients. Top marks every time.

Appointment the same morning
Recurrence of pain in a tooth after 2 courses of antibiotics. Mr Gair gave an appointment the same morning, explained that he would drain the infection from behind the tooth (1st part of root canal treatment) and complete treatment next week. He did so, and the pain is gone!

I need not have worried, excellent service

Mr Gains is extremely helpful I was concerned that they may not be able to resolve my issue I need not have worried Excellent service from him and his colleague

Calm, gentle

How calm and welcoming everyone was. Didn’t feel like going into a dentist! Mr Gair was gentle and reassuring and explained everything to me as I am a very nervous patient.

Kerry Wilson

Good experience
I was with Kerry today. She was really good because im very very nervous. She explained everything and very reassuring. Good experience.

Very professional, friendly
Both the dentist Kerry and the nurse Michelle were very professional, friendly and helpful. Kerry explained clearly the details on the xray.

First class
As a nervous patient Kerry is fantastic, always has a smile on her face and makes you feel at ease. Visiting the dentist has always been a trauma for me and this practice is first class.

Lovely dentist
It was my first appointment with the Whickham Dental Practice and it was spot on! Was 08:30 appointment and they were pretty much bang on time which was great! Dentist Kerry Was lovely and down to earth. Glad I changed dentist!

Caring and understanding

My visit with Kerry today was excellent. Kerry has a very understanding attitude, and I was extremely grateful for her patience today. I’m looking forward to my further treatment with Kerry. Thank You.

Brilliant, professional, friendly

Brilliant, professional, friendly service from everyone. Kerry is always bright, friendly very professional. I have total confidence in her.

David Furness

A calming approach

1st time at Whickham Dental Practice and a very nervous patient. But David Furness explained everything and had a calming approach which helped me to face any future appointments.

Thorough and efficient experience

Mr Furness was extremely thorough and efficient. He was also very understanding as I am a very nervous patient. Caroline Campbell also carried out her work in a calm and thorough manner. Thank you both!

An emergency appointment experience

Had an emergency appointment with David today who made me feel at ease as am very nervous of the Dentist. The procedure itself was a lot less concerning than I thought so thank you for taking care of me. I wanted to say a special thanks to Amy the receptionist, as she went out of her way to help me today and I really appreciated that.

Caroline Campbell

Brilliant visit with the hygienist Caroline Was painless and very informative Would definitely recommend

Friendly, professional
I love going to Whickham Dental Practice. The people are friendly and very professional, particularly Caroline Campbell who is the Hygienist and Robert Gair, my Dentist.

Exceptional
Regular hygiene appointment with Caroline. She has treated me many times over the years. In my opinion she is exceptional at her job. Always feel calm and relaxed when she is carrying out the appointment. She will point out where I need to improve my daily cleaning and has always been aware of how I prefer to be treated.

Hygiene Appointment
I saw Caroline and Mary today and received my usual friendly welcome which immediately puts me at ease. Caroline gave me excellent advice for my dental hygiene on how best to avoid dental decay by prioritising my gum health. All in all a very positive regular hygiene visit.

Always puts you at ease

A friendly and professional service, from the moment you walk through the door. Caroline always puts you at ease and is an absolute pleasure to visit.

Highly recommend

Experienced, kind, considerate and gentle dentist and hygienist. Friendly and helpful reception staff. Pleasant waiting rooms and treatment rooms. Highly recommend.

Claire Knight

Brilliant
Lovely reception team and Claire the hygienist is brilliant.

Thorough & very gentle
Claire the hygienist was thorough & very gentle as I had an infection after having had a tooth extraction previously. Robert Gaire was very gentle also & gave me a prescription for antibiotics. I always feel as if I’m being well looked after when visiting the dentist.

A lovely dental practice
So glad we found such a lovely dental practice when we moved to the area. Kerry and Claire have been so gentle friendly and kind during my appointments. The reception staff are very welcoming and helpful. A very professional, caring approach from all staff.

Hygienist
I visited the hygienist today, Claire,she was very good and I would recommend her to friends and family.